Last updated: 7th July 2026

​

This Shipping & Delivery Policy explains how orders are processed and delivered by Beauty Perfections.

 

1. Order Processing

We aim to process orders as quickly as possible.

Processing times may vary depending on:

• Product availability

• Machine availability

• Supplier processing

• Payment clearance

• Custom orders

• Training package preparation

• Courier availability

• Public holidays or busy periods

 

2. Delivery Areas

We may deliver within the UK and, where available, internationally.

Please contact us before ordering if you are outside the UK or require delivery to a specific location.

 

3. Delivery Times

Delivery times are estimates only and are not guaranteed unless confirmed in writing.

Small products may be dispatched faster than professional machines or specialist equipment.

Machine delivery times may vary depending on stock, supplier availability, manufacturing, quality checks, customs, freight, courier delays and final delivery location.

 

4. Aesthetic Machine Delivery

Professional aesthetic machines may be shipped directly from suppliers or manufacturers.

Estimated delivery times will depend on the machine ordered and availability at the time.

Please contact us before purchasing if you need a machine by a specific date.

 

Beauty Perfections is not responsible for delays caused by customs, couriers, suppliers, manufacturers, weather, strikes, incorrect delivery details, failed delivery attempts or circumstances outside our control.

​

5. Delivery Charges

Delivery charges may vary depending on the product, machine size, weight, delivery location and courier service.

 

Delivery charges will be shown at checkout or confirmed before purchase where applicable.

Large machines, specialist freight, installation support or remote locations may incur additional charges.

 

6. Incorrect Delivery Details

You are responsible for providing the correct delivery address.

Beauty Perfections is not responsible for delays, failed delivery or additional costs caused by incorrect or incomplete delivery details.

 

If an order is returned to us due to incorrect details or failed delivery, you may need to pay additional postage before it is resent.

 

7. Missed Deliveries

If you miss a delivery, please follow the courier instructions to rearrange delivery or collect the parcel.

Additional charges may apply if the courier charges for re-delivery or storage.

 

8. Damaged Deliveries

Please check your delivery as soon as possible.

If your item arrives damaged, please contact us immediately with:

• Your order number

• Photos of the damaged item

• Photos of the packaging

• Photos of the delivery label

• A description of the issue

Do not dispose of packaging until the issue has been reviewed, as couriers or suppliers may require evidence.

 

9. Lost Parcels

If a parcel appears lost, we will contact the courier or supplier to investigate.

Refunds or replacements for lost items will only be considered once the courier or supplier investigation has been completed.

 

10. Contact

For delivery questions, contact: info@beautyperfections.co.uk